Privacy

We understand your need for security and privacy. We continually review our mechanisms to ensure the safety of your information.

• We record your details in a secure environment.
• We do not pass any of your details to any third party except where compelled by law.
• Where we provide credit, a failure to pay may be reported to a credit reporting agency.
• As we provide telephone support, we may need to access your details in order to provide that support.
• You may nominate a question and answer to act as a control on access to your details for telephone support. Typical questions include date of birth or mothers maiden name.
• Where you have not provided a question and answer to control access, a customer code or invoice number may be used to control access for telephone support, but we may refuse to access your details if we are not satisfied that the caller is in fact you.